Your GDPR Rights

Last Updated: January 2025

1. Introduction

Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. This page explains your rights and how to exercise them when using Stunt Bike Extreme and related services provided by pantherasgame.com.

2. Data Controller

pantherasgame.com is the data controller responsible for your personal information:

Company: pantherasgame.com
Address: 132 Wellington Street, Queens District, London, UK
Contact: support@pantherasgame.com

3. Your Data Protection Rights

3.1 Right of Access (Article 15)

You have the right to request:

  • Confirmation that we are processing your personal data
  • A copy of your personal data we hold
  • Information about how we use your data
  • Details about data sharing and retention periods

How to exercise: Email support@pantherasgame.com with "Data Access Request" in the subject line.

3.2 Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data. This includes:

  • Correcting wrong contact information
  • Updating outdated profile details
  • Adding missing information to complete your records

How to exercise: Contact us with specific details about what needs to be corrected.

3.3 Right to Erasure (Article 17)

Also known as the "right to be forgotten," you can request deletion of your personal data when:

  • The data is no longer necessary for the original purpose
  • You withdraw consent and there's no other legal basis
  • Your data has been unlawfully processed
  • Deletion is required for legal compliance

Note: We may retain some data if required by law or for legitimate business purposes.

How to exercise: Email us with "Data Deletion Request" in the subject line.

3.4 Right to Restriction of Processing (Article 18)

You can request that we limit how we process your data in certain situations:

  • When you contest the accuracy of your data
  • When processing is unlawful but you prefer restriction to deletion
  • When we no longer need the data but you need it for legal claims
  • When you've objected to processing pending verification

How to exercise: Contact us explaining why you want processing restricted.

3.5 Right to Data Portability (Article 20)

You can request your personal data in a structured, machine-readable format to:

  • Transfer your data to another service provider
  • Keep a personal copy of your information
  • Use your data with other compatible services

This applies to data processed based on consent or contract performance.

How to exercise: Email us specifying the data you want to port and the preferred format.

3.6 Right to Object (Article 21)

You can object to processing of your personal data when it's based on:

  • Legitimate Interest: Including profiling for these purposes
  • Direct Marketing: Including profiling for marketing
  • Scientific Research: Unless for compelling public interest

How to exercise: Contact us stating your objection and reasons.

3.7 Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or significant effects. If we use automated decision-making, you can:

  • Request human intervention
  • Express your point of view
  • Contest the decision

4. How to Exercise Your Rights

4.1 Contact Methods

To exercise any of your rights, contact us through:

4.2 Information Required

To process your request efficiently, please provide:

  • Your full name and email address
  • Specific details about your request
  • Account information if applicable
  • Proof of identity if requested

4.3 Response Timeframe

We will respond to your request:

  • Acknowledgment: Within 48 hours
  • Full Response: Within 30 days (may be extended to 60 days for complex requests)
  • Urgent Requests: Prioritized when legally required

5. Consent Management

5.1 Withdrawing Consent

Where we process your data based on consent, you can withdraw it at any time:

  • Marketing Emails: Use unsubscribe links or contact us
  • Cookies: Manage through browser settings or our cookie banner
  • Data Processing: Email us with your withdrawal request

5.2 Cookie Management

You can control cookies through:

  • Our cookie consent banner on first visit
  • Browser settings and preferences
  • Third-party cookie management tools
  • Contacting us for assistance

6. Data Processing Purposes

We process your personal data for:

  • Service Provision: Game functionality and user accounts
  • Communication: Support, updates, and newsletters
  • Analytics: Usage statistics and performance optimization
  • Security: Fraud prevention and system protection
  • Legal Compliance: Meeting regulatory requirements

7. Data Sharing and Transfers

We may share your data with:

  • Service Providers: Cloud hosting, analytics, and support tools
  • Legal Authorities: When required by law
  • Business Partners: With your explicit consent

International transfers are protected by appropriate safeguards including adequacy decisions and standard contractual clauses.

8. Data Security Measures

We protect your data through:

  • Encryption of sensitive information
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training and confidentiality agreements
  • Incident response procedures

9. Data Breach Notification

In case of a data breach affecting your rights and freedoms, we will:

  • Notify the relevant supervisory authority within 72 hours
  • Inform affected individuals without undue delay
  • Provide clear information about the breach and our response
  • Offer guidance on protective measures you can take

10. Complaints and Appeals

10.1 Internal Complaints

If you're not satisfied with how we handle your request:

  • Contact our support team for escalation
  • Request review by our data protection officer
  • Provide additional context or clarification

10.2 Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you:

  • Have your habitual residence
  • Work
  • Believe an infringement occurred

For UK residents, contact the Information Commissioner's Office (ICO).

11. Updates to This Information

We may update this GDPR rights information to reflect:

  • Changes in data protection laws
  • Updates to our data processing practices
  • Improvements to our rights management procedures

Material changes will be communicated through our website and, where appropriate, by email.

12. Additional Resources

For more information about data protection:

13. Contact Information

For any questions about your GDPR rights or to exercise them:

  • Email: support@pantherasgame.com
  • Subject Line: Include "GDPR Request" for faster processing
  • Response Time: We aim to respond within 24-48 hours

We are committed to protecting your privacy and helping you exercise your data protection rights effectively.